Frequently Asked Questions
1. Which age group should we request for a child with a summer birthday?
Campers must be the appropriate age on the date the selected camp begins. For example:
- A child who turns 6 before June 12 may register for any age 6-7 camp.
- A child who turns 6 in July may register for any age 6-7 camp after their birthday in July.
- A child who turns 6 after August 21 may register for any age 4-5 or Hi-Fives! camp, but is not eligible to register for any age 6-7 camps.
Children who turn 4 after August 7, 2017 are too young for participation in 2017 camps.
2. Why do you use ages, rather than grade levels, to determine eligibility for camp?
As a non-school institution with year-round programs, age is the most appropriate way for the museums to plan programs. All activities are student-centered and designed to appeal to a range of abilities and prior knowledge. Safety guidelines for use of art and science tools and equipment are developed in an age-appropriate manner, so adherence to camp age brackets is also an important safety consideration.
3. My child is still toilet training. Is this an appropriate setting for my child?
In determining if your child is ready to experience the fun of summer camp at Carnegie Museums of Art and Natural History, consider their level of independence in toileting, wiping, and changing clothes. Museum staff members are not permitted to assist campers in toileting, wiping, or changing clothes. Regular bathroom breaks are scheduled, and campers of all ages are encouraged to bring a change of clothes.
4. Are your teachers qualified?
Yes, experienced educators with all of the necessary clearances teach Carnegie Museums of Art and Natural History camps.
5. How many teachers do you have per camp?
The student-to-teacher ratio varies based on age of campers and complexity of activities in each camp. For Hi Five! programs, we average five children per instructor. Other camps average about 8–10 children per instructor. Additional adult, teen, and college-aged teaching assistants help at each camp.
6. What’s your security like?
Security is a major priority. Summer camps at Carnegie Museums of Art and Natural History work closely with Carnegie Museums of Pittsburgh security professionals to ensure that our policies, procedures, and practices promote the safety of campers, museum visitors, exhibits, and collections at all times.
- Parents/guardians must park their vehicles and enter the building to sign children in and out of summer camps.
- Parents/guardians must sign children in and out at drop-off and pick-up. No child is released without the signature of an authorized person. Identification is required.
- If an injury or other emergency occurs, the emergency contact specified on the camper safety form will be contacted.
7. Do the kids get to go outside?
Most full-day camps combine structured indoor and outdoor activities with supervised free time. A detailed list of outdoor activities is provided on the first day of camp. Half-day camps may not include outdoor activities.
8. Do you provide snacks?
9. Is lunch provided? Do the kids have recess?
Full-day campers must bring a packed lunch every day. Parents/guardians are not permitted to sign out campers for lunch. Refrigeration for lunches is not available.
10. What should my child bring for camp?
11. May I attend camp with my child?
Parents and guardians are welcome to observe camp programs. However, our goal is for campers to participate in activities independently and with their peers. If you have concerns about your child’s level of comfort or independence, please indicate your concerns at the time of registration, and our staff will contact you to discuss your child’s needs.
Additionally, many of our campers have parents who are unable to stay for camp. In order to provide the best experience for all of our campers, we invite parents and guardians who wish to remain onsite during a camper’s program to enjoy Carnegie Museums of Art and Natural History for free while their children attend camp. Regular parking rates apply beyond the hour-long drop-off/pick-up period.
12. Do you provide transportation or bus passes to camps?
No travel to or from camp is provided by the museums. Parents/guardians are responsible for drop-off and pick-up during scheduled periods.
There is no public transportation between Carnegie Museums and Powdermill Nature Reserve. Parents registering for Powdermill camps are responsible for daily transportation to and from Powdermill Nature Reserve in Rector, Pennsylvania.
Camps held at Carnegie Museums may include field trips to Fallingwater, Powdermill Nature Reserve, or elsewhere. Transportation for these trips is included in the camp fee.
13. What are the drop-off and pick-up policies?
Parking at the Carnegie Museums of Pittsburgh
Enter the museum parking lot at the intersection of Forbes Avenue and South Craig Street. Please take a ticket to enter the lot. You will be directed to park in a reserved parking area. Security will be available to assist you. Parents/guardians will receive a parking pass allowing for up to one hour of free parking for camp drop-off and one hour for pick-up. Please note that beyond one hour, standard daily parking rates apply in full.
Parking at Powdermill Nature Reserve
Parking at Powdermill Nature Reserve is always free.
Parents/guardians must sign campers in and out every day. Campers ages 11–13 only may sign themselves in/out of camp if so indicated on the Camper Safety Information form. Individuals other than a parent/guardian may pick up a camper only if they are listed on the Camper Safety Information form.
Anyone picking up a camper will be asked to present ID.
Sign-in: 8:30–9 a.m.
Sign-out: 3 p.m.
Sign-in: 8:30–9 a.m.
Sign-out: 3:30–4 p.m.
Sign-in: 8:30–9 a.m.
Sign-out: 11:30 a.m.
Sign-in: 12:50–1 p.m.
Sign-out: 3:30 p.m.
Parents/guardians may not wait in their vehicles during sign-in or sign-out. Please park and walk with campers to the Courtyard Entrance at the rear of the museum. Carnegie Museum of Natural History camps enter through the Portal Entrance. Carnegie Museum of Art camps enter through the museum’s rear doors. There will be signs outside the building indicating where to enter the building. Upon entry, additional signage will direct you to the correct sign-in location. High school workshop locations may differ from summer camp locations. Please see high school workshop confirmation letter for high school workshop locations.
Late Pick-up Policy
Full-day campers who have not been picked up by 3:15 p.m. will be enrolled in post-camp. Parent/guardian will be charged the full weekly post-camp fee of $75 per child, payable at pick-up, and may utilize post-camp care for the remainder of the week. Post-camp is not available for children under age 6. Half-day and Hi Fives! campers will be charged $20 for every 15 minutes late.
All late pick-up fees or post-camp care fees must be paid before the following day of camp, or camper will not be permitted to sign in. Please see the 2017 CMOA & CMNH Camp Permission Form for complete information about late fees and procedures.
Pre- and Post-Camp Care
Pre- and post-camp are available for children 6 years of age and older. Campers must be pre-registered. Registration is for the entire week—care is not available on a day-to-day basis. Campers must be picked up from post-camp by 6 p.m. or the late pick-up fee ($20 for every 15 minutes late) will be charged. Campers must be signed in and out of pre-camp and post-camp each day. A light snack is provided in post-camp, but parents may also send extra snacks and drinks for registered campers.
Pre-camp: 7:30–9 a.m.
Post-camp: 3–6 p.m.
*Fees prorated 20% for the week of July 3–July 7
14. If my child needs medication, can camp staff administer it?
Staff may not dispense medications. If medication must be taken during camp, arrangements must be made for an adult to come and dispense medication. If an adult is unable to come and dispense medication, you must complete a Consent for Self-Administration of Medication form allowing your camper to carry and administer their own medication. Contact Program Registration at least one week in advance of camp.
The following applies for campers with epinephrine prescription medication:
- Museum staff are not permitted to store or carry epinephrine for campers
- Children who must carry epinephrine are permitted to bring and use epinephrine on themselves in the event of an emergency.
- If a child cannot administer the medication to himself or herself, appropriately trained Carnegie Museums of Pittsburgh staff may administer the child’s epinephrine auto injector.
- If an epinephrine auto injector is administered, 911 and the parent/guardian of the camper will be notified immediately.
15. Does your camp accommodate special needs?
Carnegie Museums of Art and Natural History welcome all visitors. We work to assist visitors with disabilities in obtaining reasonable and appropriate accommodations, and in supporting equal access to services, programs, and activities.
To request special disability accommodations for our programs, please contact 412.622.3288 or ProgramRegistration@CarnegieMuseums.Org. Please contact the museum at least two weeks in advance of visiting or participating in special tours, classes/camps, and other activities.
Guests should contact Carnegie Museums of Pittsburgh’s Accessibility Coordinator with concerns regarding accessibility for visitors with disabilities at the museums. Call 412.622.6578 during weekday hours, or email firstname.lastname@example.org.
16. How do you handle food distribution for children with food allergies?
Please list your child’s food allergies on the Camper Safety Information form provided in the confirmation packet, including any special accommodations your child may require because of the allergy.
The following accommodations are provided for campers with food allergies if specifically noted on the medical form:
17. What is the cancellation policy?
- If you cancel your registration at least 14 days before the camp/workshop start date, you will receive a refund equal to the cost of the camp less a $25 service fee per child, per camp.
- Withdrawals made less than 14 days in advance will not receive a refund.
- Refunds are made using original payment method. Credit card refunds are processed upon notice of withdrawal. Check refunds may take up to four weeks for processing.
- The museums reserve the right to cancel programs due to insufficient enrollment. In this case, a full refund is given.